Quality

We are experts in Quality, Quality Operating/Management (QOS/QMS) Systems and Problem Solving, and can help you and your suppliers reach new levels of quality, including certifications such as ISO-9001 and ISO/TS16949.

Throughout many years of working at Ford, Visteon, Microheat, and as a consultant, John Poris has made Quality the focus of everything he does as a professional.  EVERYTHING revolves around quality. 

If your quality systems are not designed properly, not implemented properly, or not adhered to, you WILL have issues with your customers. You WILL have additional, sometimes massive, costs associated with resolving issues you almost certainly could have prevented in the first place.  

Our focus is on working with you to resolve current issues quickly, while working to make your quality systems more effective, efficient, thorough, and successful.  We do this by applying standardized problem solving methods, such as the 8D Problem Solving methodology, which addresses containment of the problem, root cause analysis, permanent corrective actions, and preventive actions ("Fix the System") to help you avoid recurrences. We help you evaluate the effectiveness of your in-process controls, your assessment tools, how you work with and control the quality of goods and services provided by your suppliers, and effectively interpret and solve issues your customers are experiencing with your products and services.

Some of the ways we do this are by deploying the following:

  • Supplier quality
    • On-Site Supplier Audits and system evaluations (from Receiving to Shipping and everything in-between)
    • Third party intervention (on site at supplier) - Oversee and work with supplier to resolve current quality and delivery issues, and improve processes to prevent recurrence
    • Supplier Quality Engineering support for overloaded SQE departments
    • Problem resolution
  • Supplier Development
    • Pre-sourcing quality evaluations of potential suppliers
    • Work with suppliers pre-launch to attain required quality levels
    • Pre-PPAP (Production Part Approval Process) audits
  • APQP (Advanced Product Quality Planning)
  • ISO/TS16949 or ISO9000 Gap Analysis and preparation for formal audit
  • Quality System Audits
  • Definition and implementation of Quality Procedures and Policies
  • Development of Product Development Plan
  • QOS/QMS (Quality Operating System, Quality Management System) development and implementation
  • Problem solving (5D, 8D, 5 Why, etc.)
  • Temporary Quality Management
  • Training in SPC, FMEA, Control Plan, APQP, and more.

Contact us today to discuss how we can help you!  Call us at 248-535-9576, or email John Poris at This email address is being protected from spambots. You need JavaScript enabled to view it.

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